Please reach us at info@wildadventures.uk if you cannot find an answer to your question.
Wild Adventure is based out of Adventure Dolphin Centre in Pangbourne
If you or your child has lost property on our courses please email info@adventuredolphin.co.uk to arrange a pick up time.
Lost property will be kept until end of the month before being donated to a charity shop.
For any water sport activity you will need a full change of clothes including top, trousers, underwear, socks, shoes, warm layer (jumper/fleece), towel
If your child has a wetsuit and wet shoes then please pack those for water sports.
For ALL activities you will need closed toe shoes (No flip flops, sliders or crocs)
Climbing requires long top (No crop tops) and shorts must reach the knees
Any medication you may need on the day
A packed lunch , snacks and water bottle. There will be opportunities to refill your water.
Waterproofs and warm layers for the great British weather
Sun hats, sunglasses and sun cream on sunny days
We offer our holiday provision to ages 8 to 16 years of age. Some groups will be split into older and younger students on fuller days.
Yes, you can pay cash on the day but you must email us before to ensure there is space for your child.
We do not accept child care vouchers
Yes, for all activities we need to have a consent from for the participant. If under 18 this must be completed by the child's parent or guardian. This must be completed before anyone can take part in the activities.
Wild Adventure are an inclusive organisation and try to accommodate everyone. All we ask is that you disclose the condition on the consent form so that we can make any reasonable adjustments to help the child enjoy the day!
If your child is 14+ then they can sign themselves in and out of the days activities, as long as we have permission from their parent or guardian
This can be via email to info@wildadventures.uk or verbally on the day
We encourage all electronic devices to be left at home so as to increase the chance for socialising and to avoid loss or damage during activities. If they need a mobile device for emergency use they must be left in their bags. Please note that there are no locker facilities at the Adventure Dolphin Centre.
We have fully equipped changing rooms and showers that are currently male or female rooms. If your child is trans please contact us to discuss what is best for your child at info@wildadventures.uk
Should you need to collect your child early then please contact us before the day of activity. We will do our best to accommodate this where possible. please let us know via info@wildadventures.uk
Yes. We do advise that they bring and wear a cord on them for water sports or dependent on vision, leave them safely in the changing rooms for water activities.
Yes for all land activities and safety briefings hearing aids should be worn. If they do chose to wear them on the water, we cannot guarantee that they will not get wet so please contact us on info@wildadventures.uk to discuss options.
If the weather is a little cold and rainy then all activities will take place. We have indoor space to dry off at lunchtime and for drop off/pick up. In extreme conditions such as thunder storm we may have to stop water sports or survival skills until it is safe to return outside. In times of strong winds we cannot use SUPs or Kayaks, but will still be able to run canoeing. Climbing and Archery are indoors and unaffected by weather.
Wild Adventure instructors constantly monitor the river conditions. In times of fast flow or flooding we may have to cease running water sports. This will be reviewed on a case by case situation. We have access to a sheltered millpond behind Whitchurch Bridge so we have the option to walk participants to the safe water area.
If notified 14 days in advance we will offer you a full refund
If notified 7 days in advance we can change the date of your booking free of charge
If notified less than 7 days in advanced no refund or change of date will be given
If you need to cancel your bookings up to fourteen days before activity then you will be offered a full refund. If we need to cancel the day due to extreme weather or unforeseen building issues then we will refund your activity payment in full or offer to transfer the date to another day FOC